It's a beautiful resort. Loved the chill out pool area and the main pool was nice too both pool areas are spacious. We never had an issue finding lounge chairs either. I'm not sure if it's the time of year or not, but no issues finding chairs for us. We absolutely loved the coffee shop! The food was really good. Everything was tasty. The room was very comfortable. We enjoyed the activities and shows at night. Loved that it had a small bowling alley too.
Latrice
октябрь 2023 г.
The staff was friendly and helpful. especially barman Antonio and privilege staff Miguel. they helped make the stay as they where as ways friendly and helpful.
Chris
апрель 2023 г.
35’ from airport by taxi, location doesn’t matter cause you have everything you need inside this resort. Friendly and kind staff, good drinks and excellent food.
Macarena
январь 2024 г.
The infrastructure is great and the staff are excellent overall.
Tim
апрель 2024 г.
Unfortunately the sargassum/wind made the beach virtually unusable when we were there. Unfortunate, but certainly not a reflection on the resort or staff who were constantly trying to get “Mother Nature” under control! However the pools are wonderful, with a nice variety of kids, quiet, party and adults only. Lots of lounging chairs and access to bars, snack bars and restaurants. The property is extremely well maintained and staff very friendly and efficient. Hats off to the customer service staff (Katia in particular) for wonderful support and assistance well dealing with some “challenging” family issues!
Kent
март 2023 г.
We liked the location of the property. It is conveniently located near the airport and other attractions we had on our list. The property was set up nicely, with most events centrally located. It was fairly easy to navigate and find our way around.
Carolyn
август 2024 г.
The hotel facilities were nice, the room was clean. There are a number of restaurants to have meals in. The personal was all very attentive and helpful.
Daniela
апрель 2023 г.
The staff were always friendly and helpful. Even the painters greeted us with a smile and Buenos dias. The room location was quit with a lovely view of the garden. We would like to acknowledge the following people for their outstanding service, friendliness, and just being pleasurable to be around: Sergio at the Daisy beach bar always remembered our preferences and even taught us a few new words in Spanish and Mayan Enricae at the Marina restaurant always very personable and exceptional service. Went above and beyond expectations. Francesco at the Italian restaurant very professional service, friendly, no needs unmet
Kristinn
январь 2024 г.
Great location, on the beach
Eva
январь 2024 г.
Property was spacious and wonderful. The staff was attentive and helpful. There was a variety of places to feel either secluded or included. The resort does a great job of facing most of its property towards the ocean. We liked the pool options. One was the “party pool”, one we called the chill pool. And then the privilege pool which was lovely and even a kids pool which we didn’t use, but which had the best snack bar. The transportation hub and valet team were great too and the restaurants were all better than average and the buffet provided plenty of options.
Eric
апрель 2024 г.